What is important for you to check?
What brand is your headset?
Start the App ’Microsoft Teams’ on your computer and click on the icon that looks like a phone. You will be able to see what brand your headset is there.
Install the software
Follow the guide for the brand that your headset is from below here. The software must be installed whether you use wired or a not wired headset. If you use a different brand than the once showed below, please contact us on servicedesk@sdu.dk.
First, go to ’Software Center’ on your device
- To find ‘Software Center’ on your computer, then search for ‘Software’ and click on ‘Software Center’.
- Search for the software that suits your headset (check the list below here and please follow the steps described there)
Plantronics
Install the software ’Plantronics’ from Software Center. When the software is installed, please open it and click on ‘Meddelelser/ Messages’ in the menu to see whether there’s more updates that needs to be installed.
Jabra
Install the software ’Jabra Xpress’ from Software Center. Open the software ‘Jabra Direct’ to check if there’s any more updates (in the menu on the left).
Sennheiser
Install the software ’EPOS’ from the ’Software Center’.
Bose
To install the software for your Bose headset, please follow the instructions below.
Go to Bose's homepage and download the software
Now, you can install the Bose updater.
A small guide appears on the website when you have clicked on ’Download’. Follow this guide to update your headset.
The headset must be connected to the USB cable (the same cable used to charge the headset).
The update takes approx. 5 minutes.
Sidst opdateret: 22.05.2023