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Windows Hello for Business

The PIN for Windows 10 clients will be reset. SDU IT has switched to a more secure solution called ‘Windows Hello for Business’ and this requires a re-configuration. For more information on this, see the section at the bottom of the page: ‘Windows Hello in brief’ 
 
Please note the following: Once set up, it may take up to 30 minutes for the PIN to work. Legacy devices will not be affected by this and will continue to function as usual. 

The next time you log in on your devices, you will be greeted as follows:  
 
1: When you log in to your PC for the first time, you will see this image. Click 'OK’. 
  
 




 

 

 

2: During setup, you will be asked to verify your identity through MFA authentication. It looks like this: 
  
 





 

 

 

3: Now set up your new PIN, which must be 6 digits. 
   

 

 

 

 

 

 

Some users will need to set up their fingerprint sensor. Simply follow the on-screen wizard. 
  
 

 

 

 

4: Click ‘OK’ to proceed to the Desktop. 
    
 


 

 

 

 

 

Windows Hello in brief
Windows Hello helps make the use of PINs on a Windows device more secure. Therefore, SDU IT has decided to use Windows Hello, which is a more modernised way of using fingerprint or other login methods. It’s one step closer to a future without passwords.
 
In addition, Microsoft has increased the minimum requirements for Windows 10 devices. This means that some devices with a legacy hardware system are unable to support Windows Hello. 

Known errors/solutions 
If your device does not support the new setup, the following screen is displayed. 
  
 

 

 

 

 

 

 

Please don’t hesitate to reach out if your device uses legacy hardware or if you are in doubt whether your device is affected by this at servicedesk@sdu.dk or (+45) 6550 2990.










Sidst opdateret: 24.05.2023