If the Microsoft Authenticator app IS ALREADY configured, go to step 7. 

When you log on to a new computer with a new IP address or there is any other doubt about the identity of your user, Microsoft requires a so-called two-factor authentication.

Typically, you will receive an SMS with a code that has to be entered in order for your user account to be verified. This can be a problem if you have changed your phone number.

The Microsoft Authenticator app allows you to verify your account with an app instead of SMS. 

1. Go to the page https://aka.ms/mfasetup and log in with your SDU username. Your username is your entire SDU email, and your password is the same one you use to log in in the morning. 

2. Once you are logged in for the first time, you will be greeted by the message below.

3. Press ‘Next’.

4. You will now see the page below. Select ‘Mobile app’ from the top menu, then select ‘Receive notifications for verification’. 

5. Press the blue ‘Set up’ button.  

6. Download the ‘Microsoft Authenticator’ application to your phone and install it.  

7. Select ‘Add new account’, then select ‘Work or school account’. 

8. The camera opens inside the app and you can now scan the QR code on your computer. (The QR code below cannot be used, as it is only for the purpose of the guide.) 

9. When the code is accepted, a 6-digit code is displayed. From now on, this is to be used when you need to authenticate a login from a new computer, if you are abroad, etc. 

10. Press ‘Next’. Next to the blue ‘Set up’ button, you will see the message ‘Checking activation status’. Wait for this to finish. You will then get the message ‘Mobile app has been configured for notifications and verification codes’. 
Be aware that this can take a long time. Do not close the window. 

11. Press ‘Next’. You will now be asked to accept a notification on your phone in the Microsoft Authenticator application – see the image below. Press ‘Godkend’ (‘Approve’). 

12. Once you have approved the notification, you will be redirected to the page shown in the image below. If the setup has been done correctly, your phone should appear at the bottom of the page.

13. Select ‘Notify me through app’ from the list at the top and tick the ‘Authenticator app or Token’ box at the bottom. 

14. Press ‘Save’ if possible, otherwise the window can be closed.

15. The Microsoft Authenticator app is now set up, so the next time you log in from a new IP address, computer or similar, you will need to use the 6-digit code from the app instead of receiving an SMS.