Physical mails are blocked due to higher costs. If it is necessary to make physical mails, you should contact SDU-IT for temporary opening of this. If the user stops at SDU or changes department, an automatic system is integrated which means that the user loses his rights in the system.

Creating users
'Cloud Merger' is a system owned by PostNord that provides access to mass mailings. Through the CRM user management, secretaries can give access to the application.

Once you've requested access, access Connect Cloud Merger here.

When you've opened the link, you will meet this, where you select the blue box; 'Sign in with Microsoft'; 

If you meet the message below, after selecting 'Login with Microsoft', your access is missing in the user administration.

Do you meet the message below; 'Din bruger er deaktiveret i Collect', access has been ordered via the user administration, and this is now waiting to be activated by the administrator.

Don't you get access within a reasonable time, contact your access manager. If this is not possible, you can contact servicedesk@sdu.dk or give us a call on 6550 2990.

Once you have access the system, it will look like this;

Whether you choose 'Enkeltforsendelse' or 'Masseforsendelse', there will be video guides. 

If you have not already defined which connection you want to use, you will receive the reminder below;

Your secretary can help you fix this problem - and otherwise the system administrator can be reached if you send an email to servicedesk@sdu.dk or call us at  65502990. 

If you need assistance with the sending process, you have the option to download a  Excel template. In addition, you can download a Word template.

You can also find an overview of prices for mails with Connect Cloud Merger digitally and physical mails through the system.