Starting a new position as a technical-administrative staff member (TAP) at a department or within the faculty secretariat can feel overwhelming at first.

Finding your place and understanding your responsibilities takes time, which is why it’s a good idea to be curious and ask questions from the outset. Take the initiative to get to know your colleagues – both professionally and socially – and don’t hesitate to ask questions, even if they seem basic. Many employees highlight that an open and positive approach to collaboration and community makes a real difference. Join social activities and seek out opportunities to connect with others so you can quickly feel at home.

Take time to understand how the faculty operates – for example, by reading meeting minutes and participating in committees or working groups when the opportunity arises. And remember to contribute your own ideas and perspectives – your voice matters from day one.

Finally, it can be very helpful to find a mentor and to actively contribute to a positive and welcoming atmosphere.

15 helpful tips from your colleagues for you as a new employee

1. Be curious and ask about your colleagues’ daily work.
2. Ask questions – no question is too silly.
3. Build relationships and get to know your colleagues socially as well.
4. Engage with the community and take part in social events.
5. Be open to differences and diversity.
6. Make use of a mentoring scheme for both small and big questions.
7. Find committees or working groups that interest you and get involved.
8. Keep up with meeting minutes and decisions, even outside your immediate field of work.
9. Be physically present, especially in the beginning, to get to know people both formally and informally.
10. Contribute your own ideas and perspectives.
11. Take the initiative to arrange coffee chats or walks with colleagues to better understand tasks and roles.
12. Ask why things are done in a certain way.
13. Be positive and offer your help where you can.
14. Share your concerns and uncertainties – don’t carry them alone.
15. Remember to have fun – join the summer and Christmas parties, and don’t hesitate to bring cake!