SUND Workshop: New procedure for submitting service requests

The SUND Workshop with IOB provides operational support to SUND’s institutes at Campus Odense for research- and teaching-related activities. This work is carried out in close collaboration with Technical Services-SDU.

Technical Services is responsible for fixed installations, including water, electricity, heating, internet, doors and windows, and building modifications.

To ensure improved service and more efficient operations at the SUND Workshop, we are implementing a new organization of daily workflows in relation to our users.

New procedure for submitting service requests

All service requests must be sent directly to our shared mailbox: sund-vaerksted@health.sdu.dk

This ensures that all requests are properly registered, prioritized, and handled in a structured and timely manner.

New internal role allocation within the Workshop

Palle Hindsgavl Bonde will act as Operations Manager and Coordinator and will be responsible for prioritizing incoming tasks.

How to submit a request

To enable us to assist you as efficiently as possible, please complete our standardized task request template (PDF) and send it to the shared mailbox: sund-vaerksted@health.sdu.dk.

Our Core Values

The purpose of these initiatives is to support our vision of a workshop that operates in a harmonious, dynamic, and well-structured manner.

We look forward to continuing our strong collaboration within this new framework.

Questions

If you have any questions regarding the new procedures, please do not hesitate to contact SUND Workshop.