If, as a member of staff, you find that a student is experiencing an acute mental health crisis or severe distress, it is perfectly natural to be affected by this.
You don’t need to have all the answers or deal with the situation on your own. The most important thing is that you stay calm and keep a clear head, listen to the student and help them access the right support.
On MitSDU, you’ll find emergency numbers, guidance and support options to help you get a clear picture of the situation and find the right support for the student.