Crisis counselling may be needed when a person has been exposed to violence or threats of violence, serious stress (e.g. harassment, bullying, etc.) or serious accidents. Personal crises or crises in one’s immediate social circle can also trigger needs, just as witnessing one of the above events can trigger a more or less strong reaction.
For employees and heads of section, a guide has been prepared that describes what constitutes a crisis, as well as what is generally needed in acute crisis counselling and afterwards. The guide also provides information on how and where to seek professional psychological assistance.