Travel insurance

The travel insurance covers the following:

• Illness and repatriation
• Medical malpractice
• Travel interruption
• Accident insurance
• Baggage and baggage delay
• Liability insurance
• Legal assistance

If the insurance company Europæiske ERV assesses that an incident or damage is not covered by the insurance scheme, SDU cannot cover your expenses.

You are covered by the travel insurance if you are employed at SDU and on a work-related trip.

At faculties, the Dean, head of faculty and head of department may also decide that others travelling wholly or partly at SDU's expense are covered by the insurance.

In Central Administration, the University Director and heads of division can decide that others travelling fully or partially at SDU's expense are covered by the insurance.

Before travelling abroad, you must have an insurance card and the insurance conditions from Europæiske ERV.

The insurance card has the necessary information about your insurance and contact details for Europæiske ERV.

You can get the insurance card from the Travel Office. Contact the Travel Office by email rejser@sdu.dk or phone 65 50 20 20.

You may only use the card on work-related trips, never on private trips. If you use the card after you have stopped working at SDU, it is considered fraud.

A person who is not employed at SDU but is travelling at SDU's expense can only obtain an insurance card if the relevant manager (Dean, head of faculty, head of department, director or head of division) has approved in writing to the Travel Office that the person is covered by the travel insurance scheme.

If there is no such approval, the traveller cannot receive an insurance card, but must arrange and pay for insurance themselves.

You must have prior medical authorisation from Europæiske ERV if:

• you suffer from a serious chronic condition.
• your chronic condition has not been stable for 2 months prior to departure.
• you have developed a new condition within 2 months prior to travelling.
• you have a complicated pregnancy.
• you are under investigation or have been under investigation within 2 months before travelling, even if no diagnosis has been made.

Contact Europæiske ERV to get the medical pre-approval well in advance of your booking of the trip.

If you combine your work-related trip with a private holiday before, during or after the trip, you must provide your own insurance for the holiday period.

Contact your own insurance company before the trip to make sure it covers you if your holiday is combined with a work-related trip. Some insurance companies do not cover holiday travel in conjunction with work-related trips.

As part of your agreement with Europæiske ERV, you can take out private travel insurance with them at a 15-20% discount.

You can also take out travel insurance for your family if they are travelling with you on holiday.

You must contact Europæiske ERV yourself to take out private insurance.

You can get a declaration that you are covered by the business travel insurance by contacting the Travel Office.

You can contact the Travel Office by email rejser@sdu.dk or phone 65 50 20 20.

Sometimes a host university or other foreign partners will ask for a declaration that you are covered by the insurance. In rare cases, a declaration from SDU is not sufficient, in which case you can contact Europæiske ERV by sending an email to erhverv@erv.dk with the following information

• name
• date of birth
• period of the trip
• SDU's CVR number 29 28 39 58.

You must report the claim as soon as possible using the claim form on Europæiske ERV's website.

Start the claim form by clicking the button and fill in the following information:

1. Select "Business".
2. Enter SDU's CVR number: 29 28 39 58.

You must attach confirmation from your line manager that the trip was a work-related trip, for example an email with the following information:

• your name
• destination of the trip
• purpose of the trip
• period of travel.

Once you have sent the claim, you will receive an email from Europæiske ERV with a confirmation of receipt and a claim number. You must forward this email to the relevant administrative employee in your department/section/unit.

If the injured party is not an SDU employee

If you are not employed at SDU but covered by the insurance, you must send an email to rejser@sdu.dk and state that you have filled out a claim form with Europæiske ERV.

This makes it easier for SDU Financial Service to process the electronic invoice from Europæiske ERV.