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Practical guides to SDU's Vehicle Fleet - from key pickup to charging and refueling

Find answers to the most common questions about the practical use of the cars.

Technical Services is working on creating video guides that can help you with the practical use of the cars. The guides will show you everything from how to access the car via the app and connect an electric car for charging. The videos will be available on this page on an ongoing basis.

Do you need an introduction to the car before your first drive?

Do you need an introduction to the car? Book via 8888@sdu.dk.
We try to meet you at the car. If that's not possible, we can offer a meeting on Teams instead, so please book well in advance.

Before driving - picking up the car, keys etc.

Here you can see how to pick up a key in the different cities.

It is important that the key is only collected at the start time of the booking, so that the cars remain available for other users.

  • Key is collected from the key box located on the wall outside the janitors' office (Room 81001). You must have an employee card to open and close the key box.

    You can read more about how to get an employee card here. 

    Instructions for key box

    How to unlock the box?
    1. Hold the employee card in front of the handle.
    2. When the handle flashes green, turn the round handle to the right.
    3. The box is unlocked.
    How to lock the box?
    1. Close the door.
    2. Hold the employee card on the handle.
    3. When the handle flashes green, the box can be locked by turning the handle to the left.

  • Key is collected from the key box located on the wall outside the janitors' office (Room 11.16). You must have an employee card to open and close the key box.

    You can read more about how to get an employee card here. 

    Instructions for key box

    How to unlock the box?
    1. Hold the employee card in front of the handle.
    2. When the handle flashes green, turn the round handle to the right.
    3. The box is unlocked.
    How to lock the box?
    1. Close the door.
    2. Hold the employee card on the handle.
    3. When the handle flashes green, the box can be locked by turning the handle to the left.

     

  • In Odense, you can pick up and drop off car keys at Logistics during working hours Monday to Thursday from 07:00 to 15:30 and Friday from 07:00 to 14:30 in a key drop, which you open with your employee card.

    You can read about how to get an employee card here. 

    If you need to pick up keys outside of working hours, you can contact the guards who can let you in via Logistics at phone 6550 8888.

    See Logistics location in SDU Maps

    There is an option to drop off the keys in a key drop-off at Logistics outside of working hours. The key drop-off is located at the goods yard, to the right of the gate. The key drop-off is clearly marked.

    See location for key drop in SDU Maps

     

    Instructions for key box

    How to unlock the box?
    1. Hold the employee card in front of the handle.
    2. When the handle flashes green, turn the round handle to the right.
    3. The box is unlocked.
    How to lock the box?
    1. Close the door.
    2. Hold the employee card on the handle.
    3. When the handle flashes green, the box can be locked by turning the handle to the left.

     

  • Key collection proceeds as currently.
  • Keys can be collected from the key box here.

    You must use your employee card to open the white key box. Remember to only pick up the key during the time you have booked the car, so you don't affect your colleague's journey.

Odense

In Odense, the cars are located at P8-West and P1-East. You can find the location on SDU Maps.

When you book a car via Mileage Book, the exact location of the car will appear in the car name.

The cities

The cars are parked in the car park, they do not yet have a dedicated space, contact 8888@sdu.dk if you need help finding a car.

There is a Quick Guide in the glove box in every car that you should read before you start your journey.

The Quick Guides will contain important information about the car, including:

  • the code for using the fuel card
  • roadside assistance information
  • whether the car is an electric, petrol or diesel car
  • how much the car can tow.

If the Quick Guide is missing from your car, please contact 6550 8888 before you start your journey.

 


The logbook is a combination of your booking information and GPS data. Therefore, it is important that you have filled in the purpose of the trip correctly in your booking and that the person listed as the user of the car in the booking is also the driver of the car.

If you need to correct your booking, you can read more here

 

While driving - charging, refuelling, bridges etc.

When you book a car, you are expected to know the basic functions. Therefore, there is no guide to the car's operation and individual functions. 

Each car contain a charging tag that must be used when charging the car.

SDU has entered into a charging agreement with Clever. If you charge with a provider other than Clever, the cost is not covered by the vehicle fleet.

The charging tag is personal to the individual car and may not be used for other cars.

Video guide for car charging will follow.

You must return the car with at least 80% fuel.

Each car contains two fuel cards - one for each provider that SDU has an agreement with.

The cards must be used when refuelling the car. If they are not used, the cost is not covered by the vehicle fleet.

You do not need to provide a receipt for refuelling.

The code to use when refuelling can be found in the car's Quick Guide.

The fuel cards are personalised for each car and may not be used for other cars.

Please note that there are both petrol and diesel cars in the vehicle fleet

The cars are registered for automatic toll payment via Pay by Plate and can be used on the Storebælt Bridge and the Øresund Bridge.

Pay by Plate cannot be used for ferries.

 

Each car contains a vignettes/Green Environmental Bedge for Germany.  You are responsible for obtaining vignettes/ecolabels for other countries.
Parking, ferries, foreign tolls, etc. are not covered by the vehicle fleet and must be paid locally.
If you are arriving in an SDU Vehicle Fleet car to Odense, we recommend driving to P8 via Fioniavej. Here, there is a reserved parking area for the SDU Vehicle Fleet, and charging facilities for electric vehicles are also available.
All cars have a Quick Guide with information about roadside assistance. You can find the Quick Guide in the glove compartment of your car.  

Once you have contacted Roadside Assistance, please contact Technical Services 6550 8888 and report the accident.

If you are in doubt or have any problems, please contact Technical Services on 6550 8888 and state the car's registration number.

 

After driving - submission, clean-up etc.

Odense

You can hand in your car keys at Logistics during working hours Monday to Thursday 07:00-15:30 and Friday 07:00-14:30.

See Logistics' location on SDU Maps

Instructions for key box

How to unlock the box?

  1. Hold the employee cars in front of the handle.
  2. When the handle flashes green, turn the round handle to the right.
  3. The box is unlocked.

How to lock the box?

  1. Close the door.
  2. Hold the employee card on the handle.
  3. When the handle flashes green, the box can be locked by turning the handle to the left.

Outside working hours, you can return your keys in a key deposit at Logistics. The key deposit is located by the goods yard, to the right of the gate. The key deposit is clearly marked.

The cities

  • Esbjerg: The keys are returned in the same key box where they were collected. The box is opened with the SDU employee card. It is placed on the wall outside the caretakers' office, room 81001.

  • Kolding: The keys are returned to the same key box where they were collected. The box is opened with the SDU employee card. It is placed on the wall outside the caretakers' office, room 11.16.

  • Sønderborg: The keys are returned the same place, they are collected. The box is opened with the SDU employee card.

  • Slagelse: Key collection takes place as usual

    .
After use, the cars must be returned in a tidy condition.

Electrical car 

When returning the car, it must be plugged in to charge.

Users are also encouraged to return the vehicle with at least 60% battery charge, out of consideration for the next user.

Fuel cars

The cars must be returned with a full tank.

 

The logbook is a combination of your booking information and GPS data. Therefore, it is important that you have filled in the purpose of the trip correctly in your booking and that the person listed as the user of the car in the booking is also the driver of the car.

If you need to correct your booking, you can read more here


 

If an accident occurs

Contact roadside assistance - contact details can be found in the car's Quick Guide in the glove box. Then contact Technical Services on 6550 8888 and report the accident.

More about SDU's Vehicle Fleet

Last Updated 19.02.2026